1. Introduction
Welcome to Vistone Collections.
By accessing or using our website and services, you agree to be bound by these Terms and Conditions.
Please read them carefully before using our services.
If you do not agree with any part of these terms, please do not use this website or engage our services.
2. Definitions
“We”, “Us”, “Our” — refers to Vistone Collections ., the debt collection agency providing services through this website.
“You”, “Client”, “User” — refers to any individual or organization accessing or using our services.
“Services” — refers to debt collection, recovery assistance, skip tracing, credit control, consultation, and legal escalation services provided by Vistone Collections.
3. Use of Website
You agree to use this website only for lawful purposes. You must not:
Violate any local, national, or international laws or regulations.
Attempt to access restricted areas or interfere with website operations.
Copy, reproduce, or exploit content without prior written consent.
We reserve the right to suspend or terminate access to our website if misuse is detected.
4. Our Services
Vistone Collections. provides ethical, compliant, and effective debt collection services to help individuals and businesses recover outstanding payments.
5. Fees & Payments
Our services operate on a No Recovery, No Fee basis unless otherwise agreed.
Standard commission rates range from 10% to 25%, depending on the debt’s age and complexity.
Legal or court-related fees are only charged with the client’s written consent.
All invoices are payable within 14 days of issue and are subject to 20% VAT where applicable.
Payments can be made via , credit card.
6. Client Responsibilities
By engaging our services, you confirm that:
The debts submitted are valid, legal, and enforceable.
You will provide accurate information and supporting documentation.
You will not independently contact or pursue the same debtor while we manage the case, unless otherwise agreed.
Providing inaccurate details or duplicate claims may result in cancellation or additional fees.
7. Limitation of Liability
While every effort is made to achieve successful recovery, Vistone Collections. shall not be liable for:
Loss of revenue or profit due to unpaid debts.
Delays caused by external parties or debtor non-compliance.
Errors or omissions in client-provided information.
Our total liability shall not exceed the total fees paid for the specific service under dispute.
8. Termination
Either party may terminate the agreement with 7 days’ written notice.
Any fees due for recoveries already made or legal work initiated before termination remain payable.
9. Intellectual Property
All text, graphics, design, and branding on this website are the intellectual property of Vistone Collections.
You may not reproduce, modify, or redistribute any content without written consent.
10. Changes to Terms
Vistone Collections reserves the right to modify or update these Terms and Conditions at any time.
Updates take effect immediately upon posting to this page.
